Warnings & Attentions
To ensure to use battery properly, please read the requirements carefully
Do not dispose of the battery in fire or expose to the heat.
Do not connect battery in charger or equipment with reverse positive and negative terminals.
Do not short circuit the battery.
Do not make battery in physical shock or vibration.
Do not disassemble battery.
Do not immerse battery in water or get it wet.
Do not use batteries mixed with other different type, model.
Keep battery away from children.
Battery must be charged in appropriate charger.
Do not use modified or damaged charger.
Do not use unqualified with the specified charger.
Do not discharge battery with surpassing current of specified.
Do not discharge battery when the ambient temperature is out of the specified.
Packaging & Shipping
One pc in a PE bag, and then in a standard export carton or Custom-made Package.
① By express UPS/DHL/FEDEX/TNT (It takes 3-5 days to arrive).
② By airfreight (It takes about 3~7 days to arrive) .
③ By sea shipment (It takes about 35 days to arrive).
Delivery Time: 3-5 days for samples, 8-20 days for mass production, depend on the QTY.
Established Year: 1999 (More than 20 years)
Office: ShenZhen, GuangDong China
Production: DongGuan,GuangDong China
Type of company: Sino-Japanese joint venture
R&D members: 46
Production employee: 500 (full-time)
Activity: R&D Design, Manufacture,and Sales of custom batteries
Certificate: ISO 9001:2008, ISO14000: 2004,UL, CB, KC, PSE, 3C, CE, FCC, UN38.3, RoHS
Mainly Products: Lithium Polymer Battery, Lithium Ion Battery, LiFePO4 battery,NI-MH battery and relative battery pack assembly
Mainly Customers: Honeywell, Ansmann, Philips, General Electronics, NTT, Huawei, Energizer, Bosch etc.
We provide one-stop battery power solution, including cell selection, battery pack design, PCM/BMS design, battery pack assembly, OEM Packing and after sales service.
1. Q: What products do you offer?
A:We mainly lithium polymer battery, li polymer battery, lithium ion polymer battery, li fe po battery, lithium lifepo4, lifepo4 lithium battery, 18650 lithium ion battery, 18650 li battery, 18650 battery pack, 18650 lithium rechargeable battery, lifepo4 battery pack, lithium ion solar battery, lithium solar batteries, golf cart lithium battery, motorcycle lithium battery, lithium ion rv battery, marine lithium battery, ups lithium battery, lithium ion trolling motor battery, lithium ion boat battery, electric scooter lithium battery, lithium battery for ebike, lithium ion forklift battery, power wheels lithium battery, lithium batteries for solar panels, lithium ion deep cycle battery, lithium ion phosphate batteries, cobalt lithium ion battery, rechargeable lithium battery packs, lion energy lithium batteries, iron lithium battery, liion battery pack, custom lithium battery packs, custom lithium polymer battery and custom battery pack solutions for Telecom, Medical instrument, Military equipment and Industry Lighting.
2. Q: Can you accept OEM and ODM Service for custom battery pack?
A: Yes, we can produce the custom made battery packs as every of clients requirements. Such as the cell brands, capacity, voltage, discharge performance, battery shape, battery size, connectors, enclosures and the package, all can be customized.
3. Q: How do you control your product quality.
A: We take ISO9001 quality system into our production and all the production are standardized under 7S. Absorbed the advanced management experiences from our Japan team in R & D, Production and Quality control, KAYO has been implementing the strictest quality control system and integrated quality and service traceability system. All the product are of traceability from the material input to finished products delivery, Inspection and testing are implement during the whole production steps. and the Comprehensive test will be taken before the delivery;
4. Q: What certificates do you have?
A: ISO9001 quality system, IATF16949 Automotive Industry Management System, ISO140001 Environmental System, and GB/T29490-2013 System. And most of the products have passed the UL, UN38.3, ROSH, CE, CB, BIS, KC, MSDS certificates.
5. Q: What is your warranty?
A:We offer 2 years warranty for all our battery pack. All the KAYO products are insured by the Third Party PICC PROPERTY AND CASUALTY COMPANY LIMITED. the best service are assured
6. Q: What's your payment term?
A: We can accept T/T and L/C for standard order; West Union and T/T for samples are acceptable;
7. Q. Do you have any MOQ limit?
A: Generally we request no MOQ limit to support every project of our customers if the model battery is assembled with 18650 lithium Rechargeable battery. And if the model batteries are the custom-made Lithium Ion Polymer batteries, then it will depended by the battery power and it will generally be requiested with 3000 pcs per model.
8. Q. How long will be the Lead time?
A: it depends on order quantity. Usually the delivery date for samples: 3~5 days, for mass production: 5~25 days,
9. Q. How do you ship the goods and how long does it take to arrive?
A: The goods are generally shipped by Express Delivery (UPS/DHL/TNT/FEDEX etc). and we can also ship the batteries by Air Cargo or by sea. It takes 3-5 days by Express. And it will take about 28 days by sea.
10. Q. How to proceed with an order?
A: Step 1, let us know your requirements such as voltage, capacity, continuous discharge current, peak discharge current,work condintion temperature and application. Step 2, We quote according to your requirements. Step 3,You confirms the prices and samples ; Step 4, You place a formal order as your need QTY. Step 5, We provide the proforma invoice according to your order and you pay 30% deposit of the order and we arrange the production; Step 6, when the goods are ready and we will inform you finish the balance payment of the order and we ship out the goods as soon as the payment is confirmed.